Refund policy

At Zevn Store, customer satisfaction is our priority.

Return & Exchange Duration

We offer 7 days return or exchange policy from the date of delivery.

Eligibility for Return/Exchange

To be eligible:

• Item must be unused and in original packaging

• Product must not be damaged by the customer

• Proof of purchase (order number) is required

Non-Returnable Items

• Used products

• Items damaged after delivery
  

Refund Process

Once we receive and inspect the returned item:

• Refund will be processed within 5–7 working days

• Refunds are issued via bank transfer or as store credit

To initiate a return, contact us at:
📧 zevnstore1@gmail.com
📱 03215665453